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|MGT 317 - Confl.Res.Tools for Bus. World|
This course provides an overview of the skills and tools needed to understand different types of conflicts in a business setting. It also provides students with information on how to analyze such conflicts and review techniques used for effective intervention in such conflicts. Real life examples are used to illustrate such conflicts and the processes that have helped achieve conflict resolution or transformation. Furthermore, leadership role and cultural influences are reviewed in addition to conflict resolutions skills such as facilitation, negotiation and mediation techniques. [3-0, 3 cr.].
3.000 Credit hours
3.000 Lecture hours
Schedule Types: Lecture, Tutorial
Management Studies Department